Term and Conditions

Last Updated: [Date]

Welcome to Pelican Sport! These Terms and Conditions govern your use of our website (pelicansportonlinestore.com) and all purchases made through our online store. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Website Access

Pelican Sport grants you limited access to our website for personal, non-commercial use. You agree not to:

• Use our content for any unauthorized commercial purpose
• Modify, copy, or create derivative works from our content
• Use any data mining or extraction methods
• Interfere with site security or functionality

1.2 Intellectual Property

All content on this site, including text, graphics, logos, and product designs, is the property of Pelican Sport and protected by intellectual property laws. Unauthorized use is strictly prohibited.

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. However, we cannot guarantee that all descriptions are entirely accurate or complete. Colors may vary slightly due to monitor settings.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Intended Use

Our water sports equipment is designed for recreational use. Users assume all risks associated with water activities and must follow all safety guidelines.

3. Ordering and Payment

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation. We reserve the right to refuse any order for any reason.

3.2 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and that you’re authorized to use the payment method.

3.4 Sales Tax

Applicable sales tax will be added to your order based on your shipping address.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Via EMS for orders over $50 (15-25 business days)

4.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. Delivery times may vary due to customs processing.

4.4 Delivery Issues

You’re responsible for providing accurate shipping information. If a package is returned due to incorrect address, additional shipping fees will apply for reshipment.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery for a refund or exchange, provided:

• Item is unused and in original condition
• Original packaging and tags are intact
• Proof of purchase is provided

5.2 Non-Returnable Items

The following cannot be returned:

• Inflated or used inflatable kayaks/SUPs
• Personalized/custom items
• Used fishing gear
• Final sale items

5.3 Return Process

1. Contact us at [email protected] within 15 days
2. Receive return authorization
3. Ship item with tracking (customer pays return shipping)
4. Receive refund (3-5 business days after inspection)

5.4 Refund Details

Refunds are issued to the original payment method. Original shipping fees are non-refundable unless the return is due to our error.

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login information.

6.2 Prohibited Conduct

You agree not to:

• Use false or misleading information
• Interfere with site operations
• Attempt unauthorized access to our systems
• Violate any laws through use of our site

7. Limitation of Liability

Pelican Sport shall not be liable for:

• Any indirect, incidental, or consequential damages
• Errors or omissions in product information
• Events beyond our reasonable control (e.g., natural disasters)
• Injuries resulting from product misuse

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.

8. Governing Law

These Terms shall be governed by the laws of the State of Arizona, USA, without regard to conflict of law principles.

9. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms:

Pelican Sport
19404 North 77th Avenue
Glendale, AZ 85308
Email: [email protected]
Business Hours: Monday-Friday, 9AM-5PM PST