Privacy Policy

Last Updated: [Insert Date]

Welcome to Pelican Sport (“we,” “our,” or “us”). We are committed to protecting your privacy while providing premium kayaks, SUPs, and water sports gear for your adventures. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pelicansportonlinestore.com.

1. Information We Collect

We collect information to provide better services to all our water sports enthusiasts:

Personal Information

• Contact Details: Name, email address, phone number, shipping/billing address
• Payment Information: Credit/debit card details (processed securely via PCI-compliant gateways), PayPal information
• Account Information: Username, password (hashed), preferences for kayak accessories or SUP gear

Non-Personal Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, items viewed (especially kayaks, paddle boards, and fishing gear)
• Location Data: Generalized location for shipping and currency conversion

2. How We Use Your Information

Your information helps us create smooth water adventures:

• Process orders for kayaks, SUPs, and water sports equipment
• Provide customer support for your adventure gear questions
• Improve our product offerings (like our inflatable kayaks or SUP paddle boards)
• Send order confirmations and shipping updates
• Prevent fraud and enhance payment security
• Personalize your experience with relevant fishing gear or kayak accessories
• Comply with legal obligations regarding international shipping

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: Payment processors, shipping carriers (for delivering your kayaks or SUP gear worldwide)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition of our water sports business

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your data with the same care we put into our premium water sports equipment:

• All data is stored on secure servers with industry-standard protections
• Payment information is encrypted using 256-bit SSL technology
• We are PCI DSS compliant for all payment processing
• Regular security audits of our systems
• Limited employee access to your personal information

While we implement these measures, no system is 100% secure, especially when adventuring online.

5. Your Rights and Choices

You have control over your information:

• Access: Request details of personal data we hold
• Correction: Update inaccurate shipping or account information
• Deletion: Request removal of personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing emails about new kayaks or SUP gear
• Restriction: Limit how we use your data

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience for water sports gear:

• Essential Cookies: Necessary for checkout and account functions
• Performance Cookies: Help us improve our website for kayak shoppers
• Functional Cookies: Remember preferences like currency or region
• Advertising Cookies: Show relevant ads for fishing gear or paddles

You can manage cookie preferences in your browser settings.

7. International Data Transfers

As a global provider (excluding some Asian and remote regions), your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

8. Children’s Privacy

Our water sports equipment is intended for purchase by adults. We do not knowingly collect data from children under 16.

9. Changes to This Policy

We may update this policy as we expand our kayak and SUP offerings. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us