At Pelican Sport, we understand that when you order your kayak, paddle board, or water sports gear, you’re eager to hit the water as soon as possible. That’s why we’ve streamlined our shipping process to get your adventure-ready equipment to you quickly and safely, no matter where your next water excursion takes you.
Global Shipping Made Easy: We ship worldwide (excluding some remote areas and parts of Asia) using trusted carriers like DHL, FedEx, and EMS. Whether you’re preparing for a coastal SUP session or a backcountry kayak fishing trip, we’ll deliver your gear right to your doorstep.
Our Shipping Options
1. Standard Shipping (Recommended for Fast Delivery)
For adventurers who can’t wait to get on the water, our standard shipping option ensures your kayak, paddle board, or accessories arrive quickly and securely.
- Carriers: DHL or FedEx
- Delivery Time: 10-15 business days after processing
- Cost: $12.95 flat rate
- Tracking: Full tracking included
Ideal for: Time-sensitive orders, fishing season preparations, or when you need that replacement part quickly.
2. Free Shipping (For Budget-Conscious Adventurers)
We believe great water sports gear should be accessible to everyone, which is why we offer free shipping on qualifying orders.
- Carrier: EMS
- Delivery Time: 15-25 business days after processing
- Cost: FREE on orders over $50
- Tracking: Basic tracking included
Perfect for: Larger orders like complete kayak packages, seasonal gear upgrades, or when you’re planning ahead for your next adventure.
What to Expect After You Order
| Stage | Timeframe | Details |
|---|---|---|
| Order Processing | 1-2 business days | Our team carefully prepares your water sports equipment for shipment |
| Shipment Dispatch | Next business day after processing | You’ll receive tracking information via email |
| In Transit | 10-25 business days (depending on method) | Your adventure gear is on its way! |
| Delivery | Varies by location | Carrier will attempt delivery at your provided address |
Special Considerations for Water Sports Equipment
Shipping kayaks, paddle boards, and other large water sports gear requires special care:
- Inflatable Products: Our NEW Inflatable Kayaks and SUPs ship in compact packages that are easier to transport
- Hard Shell Kayaks: Shipped in protective packaging to prevent transit damage
- Fishing Gear: Delivered with protective casing for delicate components
Adventure-Ready Guarantee: All our shipments include waterproof packaging when needed, because we understand your gear might go straight from the delivery truck to the water!
International Shipping Details
As a global provider of affordable water sports equipment, we ship to most countries with some exceptions:
- Currently unavailable in parts of Asia and some remote locations
- Customers are responsible for any customs fees or import taxes
- Delivery times may vary slightly based on local customs processing
Returns & Exchanges
If your gear doesn’t meet your expectations, you have 15 days from receipt to initiate a return. Please note:
- Return shipping costs are the customer’s responsibility
- Items must be in original, unused condition
- Some large items (like hard shell kayaks) may have special return requirements
Got Questions About Your Shipment?
Our water sports-enthusiast customer service team is here to help with any delivery questions. Contact us at [email protected] and we’ll get you the information you need to plan your next adventure.
Ready to gear up? Browse our collection of kayaks, SUPs, and water sports accessories today and take advantage of our fast, affordable shipping options!